Returns & FAQ
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
Accepted currencies
We accept all major currencies like USD, CAD, AUD, NZD, NOK, JPY, MYR, SGD, MXN, BRL (choose your preference in the upper right corner of the page). In case you would like to pay in any other currency, please select one from the given list, your bank will perform the conversion.
If you are based in the EU and would like to pay in EUR, please visit our EU Shop.
If you are based in the UK and would like to pay in GBP, please visit our UK Shop.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.
Refund
Our store sells only digital products at this time. When you purchase a digital product, it is delivered to you instantly as one or more files. Because we cannot take the files back once they have been downloaded, we are unable to offer refund for any of our digital product(s). If you run into a technical problem (for example, the file won’t open or is corrupted), please contact our support team right away and we’ll help you resolve the issue or provide a replacement download.
Support contact
If you have any more questions, please contact us at support@alsomatters.com. We are doing our best to help you!